Microsoft Teams Operator Connect

Microsoft Teams Calling

At Switch Connect, we are proud to introduce our cutting-edge Microsoft Teams Operator Connect offering.

This innovative solution empowers businesses worldwide to streamline their communication and collaboration processes using the powerful capabilities of Microsoft Teams.

With our expertise and infrastructure, we provide seamless integration and exceptional telecommunication services, enabling organizations to unleash their full potential.

Microsoft Teams Features

Single, scalable platform with infinite possibilities for communication.

Microsoft Teams proves to be the ultimate platform for workforce collaboration. It is a fully decked tool for document storage, online meeting environment, and chat-based communication.

Simple Global Growth With Office 365

We can help your business move to the cloud by rapidly and seamlessly deploying and evolving Cloud PBX and PSTN Conferencing Solutions in the Microsoft Office 365 Cloud.

Manage Your Business, Not The Tools

We guarantee a reliable and robust connection with our global and managed Voice Platform with full end-to-end visibility monitoring.

Unlock Your Microsoft Teams Subscription

You can benefit from choosing a solution ready to meet all your collaboration and communication needs. Delivered as a fully managed service integrating all the features of Microsoft Teams with our Global Network and SIP leadership.

Microsoft is positioned as highest for “Ability to Execute” and furthest for “Completeness of Vision” in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide.

Learn how Microsoft helped customers achieve more efficient and effective communication, lower costs, and help IT teams save time in commissioned Forrester study: The Total Economic Impact™ of Microsoft Teams Phone.

According to new research by GigaOm, Microsoft has the highest average score for voice quality – with network and server uptime at par with competitors – and offers competitive service level agreements with generous service credits.

Frequently Asked Questions

Can I use my existing phone number if I move to Teams Calling?

You can use the porting wizard in the Microsoft Teams admin centre to transfer your phone numbers from your current service provider or carrier to Teams.

If your nation of the region isn’t featured in the porting wizard, you can submit a port order manually, or you can go to ‘Manage phone numbers for your company’, pick your country or region, and then download a Letter of Authorisation (LOA).

If you don’t state in the LOA that you’re transferring a service number (rather than a user or subscriber number), the concurrent calling capacity may be insufficient to accommodate high call volumes.
Can I make international calls from Microsoft Teams?

International calls can be made through Teams as long as the caller has an appropriate international calling plan and if they are attempting to call certain countries.

Licensed customers can utilise an International Calling Plan to call numbers in the country/region where their Microsoft 365 license is issued based on their location, as well as international lines in 196 countries/regions. Incoming minutes are unrestricted. Depending on the license purchased, outgoing minutes are included.

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