The major disruption event of the century is COVID-19. It has impacted the way we live our lives, and we are still slowly coming to terms with the restrictions it has imposed on us. The pandemic has pushed us into finding new ways to go about work and our daily routines, with the healthcare sector bearing the brunt of those changes. Healthcare organizations have had to adapt to address the mounting number of patients in their care, and one major way they have done so is through digital transformation.
Technology foundations for the healthcare sector include mobility, Internet of Things (IoT), Web 3.0, PaaS/SaaS, Big Data, and Unified Communications. The coming decade will see an influx of increasing incorporation of these systems and tools to boost healthcare services. From patient record accessibility, facilitating healthcare teams’ interaction with patients, to responding to emergency cases, all these will be done with innovative technology. This is the start of Digital Transformation.
Even now, this is taking place at this very moment for early-adopters of technology in the healthcare space, and the results are astounding. Agility is a major transformational element that’s pivotal to healthcare practitioners and organisations delivery of quality services.
It is not without challenge, though. The myriad of technology reliant tools and platforms are pushing networks, servers and databases to its limits. These digital services are vital links in the healthcare service-delivery chain. IT professionals in the healthcare industry have ranked the top three major issues they’re facing:
Enables collaborative care for healthcare providers both in and outside of the organisation, most especially the patients that actively engage in telehealth. B2B/B2C.